How often will I see new data from my teen's Android device?

If the device is “idle”, our dashboard will refresh every 15 to 30 minutes with new data. This includes all messages, contacts, phone logs and location pins.

“Idle” is when the device is not being used at all for any reason.  For best results, a Wi-Fi connection is recommended. Also, make sure that “Airplane” mode and “Battery/Power Save” mode are turned off.

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